Marisol Guzman
@marisolguzman
Customer-focused hospitality professional with 4+ years delivering fast, friendly service and resolving concerns.
United StatesWhat I'm looking for
I’m a reliable, customer-focused hospitality professional with over 4 years of experience delivering friendly, efficient support in fast-paced environments. I’m known for handling high-volume interactions, taking and processing orders accurately, and maintaining positive guest relationships.
I’ve also supported customers through inbound calls, assisted with bookings, and answered questions clearly. From entering and updating customer data to resolving concerns professionally, I focus on fast problem solving and steady follow-through.
Whether I’m greeting and seating guests, managing reservations and waitlists, or coordinating with staff, I bring strong communication, time management, and teamwork. I enjoy turning everyday service moments into smooth experiences for every customer.
Experience
Work history, roles, and key accomplishments
Server
Casa Rio
Jun 2022 - Present (4 years 1 month)
Provide excellent customer service in a fast-paced environment by taking and processing orders accurately. Handle payments and resolve customer concerns while maintaining positive guest relationships.
Customer Service Representative
Outlook Amusement
Sep 2021 - Dec 2021 (3 months)
Handle inbound customer calls and assist with customer questions and bookings. Enter and update customer data while providing clear, friendly support.
Hostess / Server
Omni Hotels
Apr 2018 - Mar 2020 (1 year 11 months)
Greet and seat guests professionally, manage reservations and waitlists, and answer phones to assist guests. Coordinate with staff to support guest needs during service operations.
Education
Degrees, certifications, and relevant coursework
Marisol hasn't added their education
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Availability
Location
United StatesAuthorized to work in
Job categories
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