Open to opportunities

Dragana Nisevic

@dragananisevic

Message

Proven multitasker with exceptional customer service skills.

United States

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth in a dynamic environment.

I am a dedicated professional with a strong background in customer service, particularly in high-pressure environments. My experience at Bluestar has honed my multitasking abilities, allowing me to manage multiple tables and inquiries seamlessly while maintaining a calm demeanor. I take pride in enhancing guest experiences through exceptional service and teamwork.

Throughout my career, I have demonstrated reliability and efficiency, utilizing POS systems to manage orders and bills effectively. My commitment to providing a warm and welcoming atmosphere has contributed to improved seating efficiency and service delivery. I am passionate about creating memorable dining experiences for guests and thrive in collaborative settings.

Experience

Work history, roles, and key accomplishments

Current

Bartender

Current

Bluestar

Jul 2019 - Present (6 years 1 month)

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly. Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.

Multitasking Customer Service Teamwork Order Management Guest Seating Communication Problem Solving Time Management

Current

Server

Current

Bluestar

Jun 2017 - Present (8 years 2 months)

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality. Served food and beverages promptly with focused attention to customer needs.

Multitasking Customer Service Teamwork Food Service Order Management Attention To Detail

Current

Server Assistant

Current

Bluestar

Nov 2012 - Present (12 years 9 months)

Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times. Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.

Multitasking Teamwork Customer Service Bussing Expediting Dining Area Maintenance Support

Current

Restaurant Hostess

Current

Bluestar

Nov 2012 - Present (12 years 9 months)

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly. Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Multitasking Customer Service Waitlist Management Communication Guest Seating Problem Solving

Education

Degrees, certifications, and relevant coursework

Arizona State University

Bachelor of Nursing, Nursing

Pursued a Bachelor of Nursing degree, focusing on comprehensive patient care and healthcare practices. Developed essential skills in nursing through rigorous coursework and practical applications.