Open to opportunities

Marisa Anfuso

@marisaanfuso

Message

Detail-oriented leasing consultant with expertise in customer service.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my customer service and digital marketing skills in a dynamic environment, with opportunities for growth and professional development.

I'm Marisa Anfuso, a dedicated leasing consultant with a strong background in customer service and digital marketing. My experience at Northland Property Management has honed my skills in property leasing, where I consistently exceed monthly goals by closing 35-40% of qualified leads. I take pride in my ability to build rapport with residents, ensuring their satisfaction and fostering community engagement.

My educational background includes a Paralegal Certificate and an Associate in Arts degree, which have equipped me with a solid foundation in business and legal principles. I am also certified in various digital marketing strategies, including Google Ads and SEO, allowing me to effectively promote properties and enhance their visibility in a competitive market.

Experience

Work history, roles, and key accomplishments

Current

Leasing Consultant

Current

Northland Property Management

Apr 2024 - Present (1 year 2 months)

Greeted prospective residents, conducted property tours, and showcased features tailored to client needs, consistently achieving or exceeding monthly leasing goals by closing 35-40% of qualified leads. Managed daily administrative tasks including emails, following up with prospects, and using Yardi and CRM, while collaborating with maintenance, management, and vendors to ensure unit readiness and

Yardi CRM Property Management Sales Customer Service Market Analysis Communication

Bartender/Server

Winghouse Bar & Grill

Sep 2021 - Apr 2024 (2 years 7 months)

Demonstrated strong communication and organizational skills, proficient in point of sale systems. Provided exceptional customer service and ensured business goals were met by adapting to presented conditions.

Customer Service Point of Sale Communication organizational Serving Conflict Resolution

Shift Leader

Twistee Treat

Jul 2018 - Aug 2021 (3 years 1 month)

Managed customer service, cash handling, and organizational tasks to monitor staffing and ensure operations met expectations based on set benchmarks. Responsible for maintaining adequate stock, supplies, and staffing schedules.

Customer Service Inventory Management Operations Management Organizational Skills Scheduling

Education

Degrees, certifications, and relevant coursework

USF Corporate Training & Professional Education

Certificate, Digital Marketing

Completed a program focused on Applied Business Science with a concentration in Digital Marketing. Gained expertise in modern marketing strategies and tools.

USF Corporate Training & Professional Education

Paralegal Certificate, Paralegal Studies

Obtained a Paralegal Certificate, developing skills in legal research, document preparation, and legal procedures. This program provided a comprehensive understanding of the paralegal profession.

Pasco-Hernando State College

Associate in Arts Degree, Arts

Completed an Associate in Arts Degree, building a foundational knowledge across various academic disciplines. This degree prepared for further academic pursuits.