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Mario Alberto Garcia Romero

@marioalbertogarciaro

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I lead IT integration projects that improve operations, compliance, and customer outcomes.

Colombia

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What I'm looking for

I'm looking to lead IT and systems integration initiatives where I can guide cross-functional teams, apply PMI and agile practices, and deliver measurable improvements in operations, compliance, and customer experience.

At Intcomex, I lead end-to-end systems integration projects using MuleSoft APIs and EDI, from requirements and planning through QA/UAT and production deployment. My Apple DEP integration work helped drive incremental device sales exceeding USD $1M per month.

I've also delivered ERP, CRM, and compliance integrations that improved delivery predictability, strengthened risk screening, and reduced EDI partner integration time by more than 50%. Previously at Teleperformance, I led agile digital transformation projects that increased employee portal usage by 65% and reduced HR inquiries by 40%.

I'm a PMP and Certified ScrumMaster with more than five years leading IT projects, supported by international engineering experience across oil and gas and technology. I use PMI, Scrum, and Kanban practices to coordinate cross-functional and outsourced teams toward measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

IT Project Manager

Current

Intcomex

Jan 2023 - Present (3 years 8 months)

Led complex systems integration projects end to end, coordinating cross-functional and outsourced teams. Managed MuleSoft API and EDI integrations, including Apple DEP, ERP, and CRM projects, driving significant business results.