At Digital Silk, I work with the CMO and COO on operational strategy, resource planning, and delivery excellence. I lead capacity planning across Content, SEO, PPC, Paid & Organic Social teams.
I serve as Interim HoD, overseeing team performance, workload management, and operational delivery. I also manage escalations and resolve operational and resource challenges.
At Marketing Platform, I managed client onboarding and migration onto the platform, defining scope, timelines, and implementation plans. I guided clients through adoption, training, and email automation setup while coordinating with Product, QA, and Development.
Earlier, I managed marketing and web project delivery and worked on PPC and marketing campaigns. My experience includes resource management, process optimization, project delivery, and marketing operations.

