Open to opportunities

Marie Pasols Lopez

@mariepasolslopez

Message

Results-driven team leader with over 10 years in retail operations.

United States

Message

What I'm looking for

I am seeking a remote role where my leadership, adaptability, and operational excellence can make an immediate impact.

I am a results-driven and people-focused team leader with over 10 years of experience in retail operations, team development, and customer service. My proven track record includes leading high-performing teams, improving processes, and delivering exceptional customer experiences. I excel in remote communication, virtual collaboration, and task prioritization in fast-paced environments.

Throughout my career, I have honed my skills in coaching, training, and performance management. I have a strong ability to work independently while driving team success. I am passionate about fostering a culture of accountability and collaboration, which I have successfully implemented through regular virtual and in-person check-ins with my teams.

Experience

Work history, roles, and key accomplishments

Coach

Walmart

Jan 2023 - Dec 2024 (1 year 11 months)

Led cross-functional teams to improve operational efficiency and customer satisfaction across multiple departments. Utilized data to monitor performance and implement process improvements for better service delivery. Championed a culture of accountability and collaboration through regular virtual and in-person check-ins.

Team Leadership Process Improvement Data Analysis Customer Satisfaction Virtual Collaboration Performance Monitoring

Team Lead

Walmart

Jan 2013 - Dec 2022 (9 years 11 months)

Supervised a team of associates, providing direction, support, and coaching to meet and exceed daily operational goals. Resolved customer concerns efficiently, leveraging interpersonal skills and product knowledge to enhance loyalty. Prioritized tasks and delegated responsibilities to maximize productivity in a fast-paced environment.