Marie Mitchell

I am a proactive, highly organized professional with over a decade of experience in onboarding, intake coordination, team supervision, and administrative operations.

At The Arc Mercer I manage the full intake process—from screening and scheduling to documentation and follow-up—and coordinate onboarding for day programs and residential services, ensuring regulatory compliance and complete paperwork. I maintain records for more than 200 individuals in Therap and developed onboarding procedures for staff and residential group homes.

I have led recruitment, payroll, scheduling and billing functions, trained new hires, and resolved cross-department inquiries within 48 hours while supporting executive leadership on special projects. My experience includes improving invoicing turnaround, matching caregivers to clients, and supervising staff in high-pressure environments.

I bring strong skills in Microsoft Office, Therap, QuickBooks and HealthManager5, a solutions-oriented mindset, and certifications in First Aid & CPR, crisis management, and medication administration. I am motivated to join a collaborative, mission-driven team where I can streamline processes, enhance communication, and deliver excellent service to stakeholders.