BRITTANY SOTO

Successfully performed payer research and managed all aspects of provider and hospitalist group enrollment into insurance plan networks, including credential verification and complex billing/enrollment issue resolution. Communicated directly with providers, payers, and teammates to resolve Accounts Receivable obstacles and prevent future issues, while also handling daily administrative tasks such

Oversaw a team of 7+ employees, directing payer research and insurance plan network enrollment from submission to completion, and maintaining group enrollments. Verified provider credentials, resolved complex billing/enrollment issues, and managed daily administrative tasks including email correspondence, insurance verifications, health insurance application assistance, and conference call partici

Managed and interacted with diverse native and international customers in a fast-paced environment, ensuring high levels of service. Successfully oversaw a team of 6+ employees, fostering a collaborative and efficient work atmosphere.

Completed high school education, earning a diploma. Developed foundational academic skills and prepared for further education or entry into the workforce.

Grade: C.B.C.S.

Obtained certification as a Billing and Coding Specialist. Gained expertise in healthcare billing and coding practices, preparing for roles in medical administration.