Open to opportunities

Carlton Gray

@carltongray

Message

Dedicated sales representative with a focus on customer service.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my sales experience while contributing to a positive team environment and supporting customer success.

I am a dedicated sales representative with extensive experience in customer service and sales across various industries. My career began with a strong foundation in behavioral health, where I honed my skills in training and recruitment. I have since transitioned into sales roles, where I have successfully demonstrated products and engaged with customers to meet their needs.

Throughout my career, I have worked in diverse environments, from retail furniture sales to automotive dispatching. My ability to connect with customers and understand their requirements has consistently contributed to achieving sales targets and enhancing customer satisfaction. I pride myself on my strong communication skills and my commitment to helping clients achieve their personal goals.

Experience

Work history, roles, and key accomplishments

Current

Sales Representative

Current

FFO Home

Aug 2020 - Present (4 years 10 months)

Greeted customers and demonstrated furniture products. Assisted with unloading and loading deliveries, and processed credit applications.

Customer Service Sales Furniture Demonstration Credit Applications Inventory Management Communication

Dispatcher

Goodyear Fleet HQ

Apr 2020 - Jun 2022 (2 years 2 months)

Dispatched tires from the closest shop to truck drivers with roadside issues. Located drivers and ensured optimal estimated time of arrival.

Logistics Customer Service Training Communication

Customer Care

Walmart

Oct 2019 - Mar 2020 (5 months)

Answered customer calls and resolved store-level issues. Documented calls and forwarded information to the appropriate departments.

Customer Service Documentation Communication Data Entry

Qualified Behavioral Health Provider

The Guidance Center

Jun 2019 - Sep 2019 (3 months)

Recruited and trained new team members for door-to-door sales. Demonstrated product features and benefits to potential customers.

Recruitment Training Sales Customer Engagement Communication

Sales Representative

Ashley Furniture

Nov 2018 - Feb 2019 (3 months)

Greeted customers and demonstrated furniture. Contacted previous customers to inform them about sales events and promotions.

Customer Service Sales Furniture Demonstration Communication

Sales Representative

Chief Consultant

Apr 2018 - Sep 2018 (5 months)

Conducted door-to-door sales of AT&T products. Trained new sales representatives on product knowledge and sales techniques.

Door to Door Sales Sales Training AT&T Products Customer Acquisition

Sales Consultant

Orr Chevrolet Cadillac

Nov 2017 - Feb 2018 (3 months)

Greeted customers, sold cars, and processed credit applications. Managed customer inquiries and maintained sales records.

Customer Service Credit Applications Sales Management Communication

Sales Representative

Air Fusion Plus

Nov 2017 - Feb 2018 (3 months)

Greeted customers and sold cars, processing credit applications. Called customers to follow up on sales and inquiries.

Customer Service Credit Applications Sales Calls Communication

Manager in Training

Journey's

Apr 2016 - Nov 2017 (1 year 7 months)

Trained new employees and managed visual updates for the store. Handled daily deposits, shipment check-ins, and scheduling.

Training Inventory Management Scheduling Team Leadership

Education

Degrees, certifications, and relevant coursework

Parkland Community College

Associates in Business Management, Business Management

Completed an Associate's degree focusing on business management principles. Gained foundational knowledge in various aspects of business operations and administration.