At Evolent Health International Philippines, I supported US healthcare providers with authorizations, referrals, and eligibility verification.
I also handled claims inquiries involving denials, appeals, and reprocessing requests, while serving as Team Lead and Subject Matter Expert for team support and escalations.
I coordinated with internal teams to resolve complex provider concerns and maintained accurate documentation in line with healthcare policies.
Previously, I assisted providers at Legato Health Technologies and supported Verizon Wireless customers at Teletech.
