Open to opportunities

Maria V

@mariav

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Manager and team leader with strong customer service, training, and event-driven marketing experience.

United States

Message

What I'm looking for

I’m looking for a manager or team-lead role where I can train people, improve performance, and lead events or campaigns. I want a fast-paced, customer-focused environment with clear goals and room to develop future leaders.

I’m a hands-on manager and team leader with experience supervising front-of-house operations, training new employees, and keeping service quality strong. I’ve supported cash management and register balancing while maintaining a high standard in fast-paced, customer-facing environments.

I also bring leadership depth through structured coaching and performance management. I’ve built and managed teams, promoted individuals into leadership roles, and developed training programs to strengthen leadership readiness—while handling scheduling, staffing, and performance metrics across multiple teams.

Beyond day-to-day operations, I’ve led community-focused work through church involvement, including praise & worship leadership and children’s ministry leadership. I enjoy coordinating events, supporting volunteers, and turning plans into energetic, well-organized experiences.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

South Texas Promotions

Apr 2023 - Present (3 years 3 months)

Built and managed teams while overseeing performance and campaign execution. Led event-based marketing campaigns and developed structured training programs to support leadership growth.

Team Management Campaign Execution Leadership Development Event Marketing Staff Training Scheduling Staffing Performance Metrics

Praise & Worship Lead Singer

Heavenly Splendor Family Church

Jan 2013 - Jun 2023 (10 years 5 months)

Led worship services and coordinated the music team’s flow. Taught and organized children’s ministry activities.

Worship Leading Children’S Ministry Teaching Event Coordination

Team Leader / Supervisor

Tropical Smoothie Café

Nov 2021 - Apr 2022 (5 months)

Supervised front-of-house operations and trained new employees. Handled cash management, register balancing, and supported consistent service quality.

Employee Training Team Leadership Cash Management Register Balancing Customer Service Service quality

Server / Lead Server / Assistant Manager

Crabby’s Seafood Kitchen & Bar

Feb 2021 - Aug 2021 (6 months)

Supported restaurant operations by assisting with payroll, staff oversight, and safety compliance. Managed bar inventory and reconciled product usage with sales.

Payroll Support Safety Compliance Inventory Management Inventory Reconciliation

Server / Cashier

Olive Garden

Jun 2017 - Dec 2018 (1 year 6 months)

Provided customer service in a high-volume dining environment and handled cash transactions accurately. Maintained a clean work area and supported overall team operations.

Customer Service High Volume Cash Handling Register Balancing Payment Accuracy