MS
Open to opportunities

maria Shoyemi

@mariashoyemi

Customer service representative passionate about solving complex problems.

Nigeria

What I'm looking for

I seek a role that fosters personal development and allows me to contribute to organizational growth.

With a strong background in customer service, I thrive on solving complex problems and delivering exceptional support. My experience as a Customer Service Representative at Akuma Engineering Tech Services has honed my skills in addressing customer inquiries, resolving issues, and providing valuable information across various communication channels. I take pride in my ability to collaborate with cross-functional teams to ensure accurate order fulfillment and enhance customer satisfaction.

Prior to my current role, I served as an Office Supervisor at Dash-Show Global Investment Ltd, where I successfully coordinated daily operations and presented productivity reports to management. My journey began with internships at the Federal Airport Authority of Nigeria and the Nigeria Meteorological Agency, where I developed a keen analytical mindset and technical troubleshooting skills. I hold a Bachelor’s degree in Pure and Applied Physics from the University of Ibadan and a Diploma in Product Design from AltSchool Africa, which further enriches my problem-solving capabilities.

Experience

Work history, roles, and key accomplishments

DL

Office Supervisor

Dash-Show Global Investment Ltd

Oct 2020 - Jan 2022 (1 year 3 months)

Plan and coordinate day-to-day office operations, supervise staff, and make presentations to clients and management. Responsible for answering phone calls, responding to emails, and generating reports.

Education

Degrees, certifications, and relevant coursework

AltSchool Africa logoAA

AltSchool Africa

Diploma, Product Design

2023 -

Completed a diploma in Product Design, emphasizing innovative design principles and user-centered design methodologies.

University of Ibadan logoUI

University of Ibadan

Bachelor Degree, Physics

2012 - 2016

Studied Pure and Applied Physics, focusing on the principles of physics and their applications in real-world scenarios.

Tech stack

Software and tools used professionally

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maria Shoyemi - Customer Service Representative - AKUMA ENGINEERING TECH SERVICES | Himalayas