Looking for a job

maria Omana

@mariaomana

Message

I'm a bilingual patient care coordinator supporting Medicare compliance, care continuity, and patient communication.

United States

Message

What I'm looking for

I'm looking to apply my psychology education, bilingual communication, patient-care coordination, and attention to detail in a dynamic professional environment where I can support people and continue growing.

I'm supporting Medicare HMO patients at Quality Life Health Center by coordinating labs, preventive screenings, annual exams, specialist referrals, and follow-up care. I educate patients on benefits and covered services while maintaining accurate EHR documentation to close care gaps.

I'm completing a Bachelor of Science in Psychology at the University of Central Florida and bring experience in medical assistance, front-desk operations, and Disney guest service. Fluent in English and Spanish, I use empathy, clear communication, and attention to detail to support patients and customers.

Experience

Work history, roles, and key accomplishments

Current

Merchandise Cast Member

Current

Disney Magic Kingdom

Nov 2023 - Present (2 years 11 months)

Delivered exceptional guest service by assisting customers with merchandise selection, purchases, and returns while upholding Disney service standards. Maintained visual merchandising standards by stocking, organizing, and displaying products to enhance guest experience and sales.

Guest Service Retail Sales Visual Merchandising Customer Assistance Stocking Product Display

Current

Patient Care Coordinator

Current

Quality Life Health Center

May 2023 - Present (3 years 5 months)

Coordinated care for Medicare HMO patients by initiating outbound and inbound contact to ensure compliance with required labs, preventive screenings, and annual examinations. Educated patients on Medicare insurance benefits and maintained accurate documentation in electronic health records.

Medicare Compliance Patient Care Coordination Electronic Health Records Patient Education Insurance Verification Appointment Scheduling

Medical Assistance

Quality Life Health Center

Oct 2018 - Dec 2023 (5 years 2 months)

Developed strong patient communication skills by providing clear instructions, measuring and documenting vital signs, preparing treatment rooms, and assisting providers during examinations and minor procedures. Maintained front desk operations, including scheduling appointments and verifying patient information.

Patient Communication Vital Signs Measurement Medical Assisting Front Desk Operations Appointment Scheduling Insurance Verification