Chelda Mesidor
@cheldamesidor
I deliver safe patient care and high-volume customer support across healthcare and service environments.
United StatesWhat I'm looking for
I've supported patient safety and comfort at The Palms of Orlando, assisting nurses with ADLs for up to 12 residents per shift, transporting patients safely, and maintaining supply readiness. At COVID Clinic, I handled phlebotomy, EKGs, billing and coding, patient scheduling, and clinical documentation.
I've also supported customers at Concentrix across phone, email, and live chat, resolving about 100 inquiries daily while maintaining a 98% customer satisfaction rating. I bring compassionate communication, compliance awareness, and HSPA CRCST certification to healthcare and customer-facing teams.
Experience
Work history, roles, and key accomplishments
Patient Care Assistant
The Palms of Orlando
Ensured patient safety, comfort, and well-being in healthcare settings. Monitored and reported changes in patient condition, responded to calls, and coordinated with the medical team to support quality care.
Education
Degrees, certifications, and relevant coursework
MedCerts
Certificate of Completion, Sterile Processing
Completed the Sterile Processing Technician Program and earned HSPA–CRCST certification.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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