
Marianna User
@mariannauser3
I run AI contributor onboarding, quality operations, and complex customer welfare escalations.
What I'm looking for
At Alignerr (Labelbox), I ran concurrent onboarding projects for AI evaluation programmes, taking cohorts of 100+ contributors from sourcing through training, office hours, issue escalation, and sample delivery. I wrote operational guides and evaluation rubrics, calibrated golden sets, analysed LLM failure modes, and conducted roughly 200 structured candidate interviews.
Before that, I spent six years at BlaBlaCar, leading L3 welfare escalations and later managing authorization and compliance across a ten-country transport portfolio. I built workflow and tracking infrastructure, handled sensitive legal and user welfare cases, and managed two direct reports.
Experience
Work history, roles, and key accomplishments
Ran concurrent onboarding projects for AI evaluation programmes, including contributor sourcing, cohort onboarding, training documentation, and quality rubric authoring. Coordinated resolution between contributors, quality reviewers, and project managers.
Education
Degrees, certifications, and relevant coursework
Paris Descartes University
Bachelor of Science, Psychology
Bachelor in Psychology from Paris Descartes University.
Sorbonne Nouvelle Paris III
Bachelor of Arts, Foreign Languages Applied
Bachelor in Foreign Languages Applied from Sorbonne Nouvelle Paris III.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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