At The Law Offices of Jibrael S. Hindi, I managed initial intake for consumer law cases, including debt collection, bankruptcy, credit disputes, and personal injury. I maintained case documentation in Lawmatics and Plush Viral and collaborated with attorneys to schedule consultations and follow up with clients.
I trained and mentored intake specialists on legal procedures and confidentiality, resolved escalated client concerns, and oversaw the firm’s social media accounts and incoming leads. My experience also includes dental sales and assisting with dental procedures, patient records, and treatment coordination.
