Robin Nunn
@robinnunn
Intake Specialist and Paralegal focused on seamless client onboarding, legal coordination, and precise documentation.
What I'm looking for
I’m a dedicated Intake Specialist and Paralegal professional who builds smooth client experiences from first contact through resolution. In my current role, I manage incoming leads and daily client communications, screen calls to identify legal needs, and gather essential case information. I also coordinate and schedule attorney consultations, send intake paperwork and payment links, and ensure files are complete before attorney review.
Previously, I supported a litigation team in a high-volume tax collection practice by preparing case materials, assisting with filings, and conducting research using Idicore, SCRA, SOS, and county databases. I’ve also developed strong administrative, research, and customer-communication skills through roles that required detailed documentation, organization, and coordination across multiple stakeholders. I bring an eye for detail, strong time management, and a commitment to professional, responsive client service.
Experience
Work history, roles, and key accomplishments
Intake Specialist
Mint Law Firm
Mar 2025 - Present (1 year 4 months)
Manage incoming leads and client communications by screening calls, gathering case information, and routing matters to the appropriate legal area. Coordinate attorney consultations, send intake paperwork/payment links, and ensure complete files before attorney review.
Litigation Legal Assistant
Perdue Brandon Law Firm
Jan 2024 - Mar 2025 (1 year 2 months)
Support a high-volume tax collection litigation practice by preparing case materials and assisting with filings for county and city matters. Conduct legal research, help draft attorney correspondence, and coordinate hearings across multiple counties while communicating with taxpayers to ensure accurate documentation.
Formation Sales Specialist
LegalZoom
Jun 2022 - Dec 2023 (1 year 6 months)
Provide guided support for entrepreneurs forming business entities nationwide by ensuring compliance with state requirements and documentation standards. Manage business accounts, advise on corporate filings, and deliver responsive virtual client support while meeting monthly sales/service goals.
Sales Manager
Mattress By Appointment
Dec 2020 - Jun 2022 (1 year 6 months)
Lead day-to-day store operations, including team training and district sales performance. Oversee customer financing, inventory, and delivery logistics to support customer experience and smooth operations.
Service Coordinator
First Step, Inc.
Aug 2019 - Jul 2020 (11 months)
Coordinate transportation, legal support, and community resources for survivors of domestic violence and sexual assault. Complete confidential intakes, maintain precise records, and collaborate with law enforcement, social services, and legal professionals.
Operations Associate
RDA Pro-Mart
Jan 2016 - Dec 2019 (3 years 11 months)
Process orders and payments and support inventory accuracy in a combined wholesale/retail environment. Maintain product knowledge and help ensure efficient operations and customer satisfaction.
Receptionist
Virtually Red Studios
Jan 2011 - Dec 2015 (4 years 11 months)
Provide front-office support including scheduling, phone communications, and client intake. Maintain organized records to support a professional and welcoming client experience.
Education
Degrees, certifications, and relevant coursework
Center for Advanced Legal Studies
Associate of Applied Science, Paralegal Studies
2019 - 2021
Earned an Associate of Applied Science in Paralegal Studies, completing coursework from 2019 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Robin?
You can contact Robin and 90k+ other talented remote workers on Himalayas.
Message RobinGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
