Open to opportunities

mariam asad

@mariamasad

I build trusted customer relationships through empathetic support, sales, project coordination, and clear communication.

Pakistan

Message

What I'm looking for

I'm looking to join a dynamic team where I can strengthen my communication, customer support, project coordination, and administrative skills while contributing with integrity, empathy, and a commitment to continuous improvement.

I've supported customers at Snoonu, achieved sales targets at MBE Digital, and developed tailored project proposals as a Bid Coordinator at Innova8ors. I resolve queries with empathy and efficiency while using strong communication to build lasting customer relationships.

At Trustpoint Xposure, I managed CEO schedules, correspondence, and strategic priorities before overseeing end-to-end project delivery as a Project Manager. I also tutor students with adaptable, supportive teaching methods and bring recognised debating, writing, and administrative skills to every role.

Experience

Work history, roles, and key accomplishments

Current

Private Tutor

Current

Self Employed

Jan 2022 - Present (4 years 7 months)

Communicated complex concepts effectively to students of various learning styles. Adapted teaching methods to meet individual needs and provided encouragement to overcome academic challenges.

Teaching Communication Adaptability Patience

Executive Assistant to the CEO / Project Manager

Trustpoint Xposure

Dec 2025 - Jun 2026 (6 months)

Served as Executive Assistant to the CEO, managing schedules and strategic priorities. Promoted to Project Manager, overseeing end-to-end project delivery and coordinating cross-functional teams.

Executive Support Project Management Coordination Strategic Planning

Customer Support Executive

Snoonu

Jun 2025 - Dec 2025 (6 months)

Provided timely and effective support to customers, resolving queries with professionalism and empathy. Managed high volumes of interactions across multiple channels and collaborated with internal teams.

Customer Support Problem Solving Collaboration

Bid Coordinator

Innova8ors

Aug 2023 - Nov 2023 (3 months)

Crafted compelling project proposals tailored to client needs and conducted thorough research. Utilised platforms like Upwork for bidding and project management.

Proposal Writing Research Upwork Project Management

Sales Agent

MBE Digital

Jul 2022 - Oct 2022 (3 months)

Achieved and surpassed sales targets by providing excellent customer service and addressing queries. Analysed sales data to identify trends and opportunities, specialising in POS machine sales.

Customer Service Sales Data Analysis POS systems