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mehwish gull

@mehwishgull

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Operations and administration manager at 1 Solar Solution LLC coordinating solar projects, permits, and client support.

Pakistan

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At 1 Solar Solution LLC, I assist the CEO with daily operations, project coordination, and administration. I coordinate customers, field teams, contractors, and accounting teams to support project execution.

I manage city permit applications and utility interconnection documentation, track materials from procurement through delivery, and maintain project records. I also support customer inquiries and handle B2B/B2C sales through online bidding portals.

Previously, I managed administration and customer service at Nuwair System Lahore, coordinating client needs with web development, e-commerce, SEO, graphic design, and social media teams. At IBEX Global Lahore, I handled U.S. banking customer inquiries and assisted with account services, transactions, and payment disputes.

Experience

Work history, roles, and key accomplishments

Current

Assistant to CEO/Operations & Administration Manager

Current

Solar Solution LLC

Oct 2025 - Present (1 year 1 month)

Assist the CEO with daily business operations, project coordination, and administrative activities. Coordinate with customers, engineers, field teams, and accounting teams to ensure smooth communication and project execution.

Operations Management Project Coordination HR Coordination Recruitment Payroll Customer Support Business Development B2B Sales B2C Sales Vendor Management Documentation Permit Processing Utility Interconnection Material Tracking Meeting Coordination Event Coordination

Real Estate & Insurance Business Development Executive/Virtual Assistant

Digital Cable Solution

Jan 2025 - Aug 2025 (7 months)

Handled inbound and outbound calls, email and live chat support, customer inquiries, and client relationship management. Managed B2B and B2C leads, sales follow-ups, appointment scheduling, and customer acquisition.

Customer Support CRM Management Lead Generation Sales follow ups Appointment Scheduling Client Onboarding Market Research Sales Proposals Partnership Development Revenue Growth team training HR Assistance

Administration & Customer Service Manager

Nuwair System Lahore

Sep 2021 - Nov 2024 (3 years 2 months)

Managed customer service and administrative operations for U.S.-based and national clients. Coordinated client requirements with web development, e-commerce, SEO, graphic design, and social media teams.

Customer service management Administrative Operations Client Coordination Team Leadership Training Documentation Market Research Sales Proposals Business Development

Customer Service Representative (CSR)

IBEX Global Lahore

Apr 2020 - Aug 2021 (1 year 4 months)

Handled U.S. banking customer inquiries through inbound/outbound calls, emails, and live chat, assisting with account services and transactions. Managed account opening, KYC verification, and transaction records.

Customer Support Banking Operations Inbound Calls Outbound Calls Email Support Live Chat Fund Transfers ACH Zelle IBFT Raast Bill Pay Debit Cards Credit Cards Account Maintenance KYC Verification Dispute Resolution

Administrative & Front Desk Officer

AIMS Cambridge School System

Apr 2018 - May 2021 (3 years 1 month)

Managed front desk operations, admissions inquiries, and administrative records. Handled calls and assisted parents, visitors, and staff with their queries.

Front Desk Operations Administrative Support Admissions Call Handling Event Coordination Documentation