Alendy Galindo
@alendygalindo
Bilingual medical office professional skilled in scheduling, patient care, and medical records management.
United StatesWhat I'm looking for
I am a bilingual (Spanish/English) medical office professional with extensive experience in patient-facing roles, scheduling surgical and outpatient procedures, managing medical records, and handling front-desk operations. Over several years in ENT and multi-specialty clinics, I supervised reception teams, performed bookkeeping tasks, verified insurance benefits, and prepared charts for procedures.
I also have experience in education as a program director and teacher, demonstrating strong communication, parent relations, and organizational skills. I am CPR certified, proficient with Office Ally, Compulink, QuickBooks basics, Microsoft Office suite, and Google Calendar, and I bring reliability, attention to detail, and a patient-centered approach to every role.
Experience
Work history, roles, and key accomplishments
Receptionist Supervisor
Miracle Mile Medical Group - Integrative Associates Group
Oct 2020 - Oct 2023 (3 years)
Supervised front-desk operations and staff while managing scheduling, insurance verification, medical records, and revenue tasks for ENT, pain management, dental, and aesthetic services, supporting surgical and injection scheduling.
Receptionist / Back Office Assistant
Osborne Head and Neck Institute
Feb 2019 - Aug 2020 (1 year 6 months)
Managed patient scheduling, front-desk communications, and assisted physicians with patient intake, medical history, referrals, prescriptions, and minor in-office procedures to ensure efficient ENT clinic operations.
Program Director / Teacher / Driver
Ivy League Academy
Oct 2017 - Feb 2019 (1 year 4 months)
Directed after-school program operations, taught K-5 classes with weekly lesson plans, managed tuition collection, parent communications, student enrollment, and coordinated student transportation and activities.
Education
Degrees, certifications, and relevant coursework
Intuit (QuickBooks Training)
Certificate, Bookkeeping
Completed a bookkeeping course focused on adjusting and recording payments in QuickBooks; ongoing at time of resume.
CBD College
Associate of Arts, Diagnostic Medical Sonography
2015 - 2017
Completed studies in diagnostic medical sonography as a full-time student, earning an Associate of Arts degree.
SCSanta Monica College
Photography Certificate / Associate of Arts, Photography / General Education
2011 - 2015
Completed general education coursework and a photography program, earning a photography certificate and/or Associate degree.
Granada Hills Charter High School
High School Diploma, General Education
2007 - 2011
Activities and societies: L.U.C.E. Club; AP Statistics
Completed secondary education with general education curriculum and participation in AP Statistics and L.U.C.E. Club.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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