Daisy caraballo

I am a versatile front office and receptionist professional with over 10 years of administrative and customer service experience in healthcare and corporate settings. I communicate clearly in both English and Spanish and consistently provide professional, patient-centered service.

In my current role as a Medical Office Specialist I manage patient intake, scheduling, registration, insurance verification, collections, and outreach while ensuring accurate daily cash reconciliation and timely charting. I have experience with electronic medical records (MYSIS), patient advocacy support, and coordinating transportation and financial-assistance education.

Previously I supported executive and office operations at a property management firm, handling communications, mail, accounts payable workflows, Excel invoicing, bank deposits, and meeting coordination. I also supported studio operations at a yoga facility, leading customer service, retail transactions, scheduling, and facility upkeep.

I am dependable, detail-oriented, bilingual in Spanish and English, and skilled with Microsoft Office, basic Excel, Mindbody, and EMR systems. I bring initiative, strong interpersonal skills, and a commitment to improving patient and client experiences.