Maria Lilia Benavides

Managed manual data cleanup, document management, and agent scheduling; coordinated visits from contract signing to closing and ensured legal compliance while advertising properties across social and listing platforms.

Analyzed large datasets with SQL and Python and built interactive PowerBI dashboards to surface insights for executives; automated reporting and improved data accuracy across Salesforce, Excel, and AWS.

Managed SAP data maintenance and led the DEMS implementation project including logic, test planning, and execution; improved data quality through controls, documentation, and SQL-based reporting.

Provided one-on-one tutoring with personalized feedback and positive reinforcement, achieving a 100% success rate across diverse student abilities and improving comprehension through tailored explanations.

Prepared monthly solar performance and customer service reports, collaborated with finance and legal on contract riders, and coordinated with electricity distributors for data and reporting accuracy.

Organized files and performed long-term planning to support future research and ensure easy access to documentation and records.

Performed night audit and accounting functions including daily revenue and accounts payable reporting, audit verification, and preparation of final financial statements for night shift operations.

Handled customer inquiries, orders, complaints, and account changes via telephone and computer systems while resolving service and billing issues and processing contract and account updates.

Assisted in supervision and care of children, implemented age-appropriate activities, and maintained safe, organized play areas during volunteer engagement.

Currently completing a Bachelor's degree in Computer Science with coursework focused on software engineering and data analysis.