At CODE SQUARE TECHNOLOGIES, I prospect outbound for technology and software solutions, using AI to support lead qualification and personalize emails. I manage the sales funnel and follow qualified opportunities in CRM systems.
At MOSAIC FERTILIZANTES, I investigated customer complaints and connected laboratory, operations, and commercial teams to protect product integrity and customer satisfaction. I also monitored operational KPIs and compliance reporting with SAP S/4HANA and advanced Excel, and helped implement and validate NIR and Camsizer technologies.

