Open to opportunities

Maria Christina Sayabat

@mariachristinasayaba

Message

Customer-focused email support specialist and virtual assistant skilled in scheduling and Google Sheets.

Philippines

Message

What I'm looking for

I seek a role where I can provide accurate, efficient email/chat support and scheduling, contribute to team goals, grow responsibilities, and work in a collaborative, customer-focused environment.

I am an experienced email/chat support specialist and virtual assistant with a background in scheduling, customer service, and healthcare administration. I have supported clients with appointment coordination, account health monitoring, reimbursements, inventory management, and data organization using Google Sheets, Excel, and related tools.

I consistently prioritize accuracy, efficiency, and customer satisfaction, and have demonstrated leadership by assigning workloads and improving data-entry processes. I maintain strict confidentiality and HIPAA compliance in clinical settings while managing patient scheduling via eClinicalWorks and communication platforms like Solutionreach.

Experience

Work history, roles, and key accomplishments

Junior Virtual Assistant (Intern)

Self Employed

Feb 2025 - Mar 2026 (1 year 1 month)

Provided email and chat support, managed client account health tasks, reimbursements, inventory, and assisted with appointment scheduling and report updates using Google Sheets.

Email Support Chat Support Google Sheets Appointments Data Entry Account Management

Healthcare Insurance Specialist

AccentureInc

Jun 2018 - Dec 2019 (1 year 6 months)

Managed enrollment, dependent additions, and terminations for medical, dental, and life insurance plans while ensuring accuracy and compliance with company policies.

Benefits Administration Enrollment Compliance Data Entry Customer Service Policy Management

Customer Service Representative

Alorica

Nov 2016 - Jan 2017 (2 months)

Resolved customer billing issues and performed basic technical troubleshooting, delivering timely support to improve customer satisfaction.

Customer Support Phone Support Troubleshooting CRM Billing Communication

Software Engineer

ConecInc

Apr 2013 - Oct 2013 (6 months)

Created as-built documents, completion reports, network configurations, and engineering work plans for multiple telecom projects, supporting Globe Telecom and Smart Communications deployments.

As Built Documentation Autocad Project Reporting Technical Documentation