Maria Charami

Supervised retail staff, managed point-of-sale operations and product issue resolutions, and maintained merchandise displays to deliver excellent customer service.

Coordinated lease agreements and tenancy transfers, liaised with contractors, processed orders and organised travel bookings while maintaining internal databases.

Supported document management and audit preparation, performed data entry and communication tasks to ensure smooth office coordination.

Maintained client data accuracy in internal databases and handled confidential records while preparing digital files to support claims processing.

Performed passenger screening and provided frontline customer service to ensure safe, efficient passenger flow and compliance with airport security procedures.

Managed travel arrangements for groups and individuals using Amadeus GDS, booking flights, hotels and special accommodations while delivering tailored travel advice and support.

Provided administrative support including processing purchase orders, managing digital databases and schedules, and coordinating office operations to improve efficiency.

Prepared and maintained case records, screened visitors for identification, handled incoming inquiries and maintained filing systems to support office security and data accuracy.

Managed CRM and databases, created spreadsheets to improve inventory reporting, handled confidential documents and streamlined interdepartmental communication.

Coordinated office activities, managed documents and maintained project tracking spreadsheets to support operational efficiency in primary care services.

Provided professional customer service, resolved escalated issues and updated internal systems with booking data and client information for airport operations.

Completed a BSc in Tourism Management and Marketing focused on tourism and marketing principles.

Completed a diploma program in aviation covering industry-relevant aviation topics and practices.

Completed secondary education equivalent to A-Levels (high school diploma).

Completed ECDL coursework demonstrating competency in standard computer and office software skills.

Completed short courses in social media (LinkedIn & Instagram), fraud & money laundering, acting/drama/dancing, and journalism.