Latoya LIfestyle

Delivered exceptional customer service on both short and long-haul routes. Ensured safety compliance and resolved in-flight concerns with professionalism, adapting quickly to dynamic situations.

Provided essential organizational support during the peak Christmas season. Assisted internal teams with various administrative tasks and customer service operations.

Handled healthcare queries with accuracy and empathy, maintaining a calm and professional demeanor. Operated effectively in a high-pressure remote environment.

Supported individuals with varying needs in a residential care setting. Encouraged personal development and fostered emotional resilience among residents.

Delivered up-to-date information regarding COVID-19 testing protocols. Maintained strong communication across various channels to support customer inquiries.

Delivered world-class service to international passengers on long-haul flights. Successfully adapted to cross-cultural challenges with professionalism and efficiency.

Currently pursuing a Master of Business Administration with a specialization in Cybersecurity through online study. Expected to complete the program in June 2026, focusing on advanced business principles integrated with cybersecurity knowledge.

Completed a Bachelor of Arts with Honors in Special Effects. This program provided a comprehensive understanding of special effects techniques and their application.

Obtained a Level 3 Diploma in Fashion Design. This qualification focused on developing skills and knowledge in fashion design principles and practices.

Achieved an Intermediate Certificate in Art and Design. This program laid the foundation for further studies in creative arts.

Completed General Certificates of Secondary Education (GCSEs) in various subjects. Achieved grades including English C, Maths C, Art B, Science C, and History D.