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maria azul romero

@mariaazulromero

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I build discreet, bilingual client experiences and streamlined operations for international luxury hospitality teams.

Argentina

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What I'm looking for

I'm seeking a client-facing or bilingual coordination role with a global professional services organization, where I can support international clients, cross-cultural communication, and reliable operational delivery.

At Il Gattopardo in Dubai, I managed high-profile international client relations, VIP bookings, and bilingual English-Spanish correspondence with diplomatic discretion.

I recruited and onboarded reception and front-of-house talent, created bilingual training materials, and standardized SOPs and client communications for global teams.

Across Il Gattopardo’s three venues, I coordinated schedules, compensation, procurement, inventory, client profiles, and month-end revenue reporting while driving upselling initiatives.

Previously at Jumeirah Hotels & Resorts, I coordinated complex guest requests, event logistics, client preferences, and real-time communication between international clients and internal teams.

Experience

Work history, roles, and key accomplishments

Head Hostess – Guest & Client Relations Executive

Il Gattopardo

Oct 2024 - Aug 2026 (1 year 10 months)

Served as primary liaison for high-profile international clients, managing high-stakes relations and multilingual correspondence. Recruited, interviewed, and onboarded front-of-house staff, and standardized internal SOPs and client communications.