Rama Bosch
@ramabosch
Client Success Manager and Project Lead with 7+ years driving onboarding, retention, and compliant delivery.
What I'm looking for
I’m a results-oriented Client Success Specialist with 7+ years of international experience managing high-profile accounts. I lead end-to-end onboarding processes that set clients up for long-term loyalty.
I’ve built a proven track record in driving client retention and executing complex project logistics under high pressure. I act as a primary strategic partner for key stakeholders, aligning internal resources with client business objectives.
In my current role as Client Success Manager and Project Lead, I manage cross-functional workflows to ensure 100% compliance with project requirements. I also maintain data integrity and provide technical oversight for global distribution networks to maximize operational efficiency.
Previously, I delivered high-touch operations for elite global clientele, orchestrating large-scale project logistics and resolving critical escalations and technical bottlenecks. I bring strong professional English/Spanish communication in multicultural settings, with a focus on discretion, quality, and stakeholder satisfaction.
Experience
Work history, roles, and key accomplishments
Client Success Manager
Suite 484 Music
Jan 2017 - Jan 2025 (8 years)
Led end-to-end client onboarding and retention strategy for a diverse portfolio, partnering with key music industry stakeholders. Managed cross-functional workflows to ensure 100% compliance with project requirements and maintained data integrity for global distribution operations.
Client Relations Specialist
Premier Studios
Jan 2016 - Jan 2017 (1 year)
Directed high-touch operations for an elite global clientele, coordinating sensitive logistics with strict discretion in a fast-paced environment. Orchestrated large-scale project logistics (including Pixar, Dreamworks, and VH1) and resolved critical escalations to exceed client satisfaction benchmarks.
Project Assistant
La Pirada Latam
Jan 2009 - Jan 2010 (1 year)
Coordinated technical requirements and creative workflows for high-stakes commercial campaigns and advertising projects. Supported strategy and operations execution to keep deliverables aligned with project needs under pressure.
Education
Degrees, certifications, and relevant coursework
National University of Córdoba
Bachelor’s Degree, Music Composition
2010 - 2015
Earned a Bachelor's degree in Music Composition at the National University of Córdoba from 2010 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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