MAMaria Alexandra
@mariaalexandra
Senior Project Manager passionate about data analysis and team leadership.
RomaniaWhat I'm looking for
As a Senior Project Manager at Ipsos Interactive Services, I have honed my skills in leading teams, streamlining processes, and delivering high-quality projects on time. My experience spans over three years in managing market research projects, where I ensure adherence to project scope, budget, and quality throughout each phase of the project lifecycle.
My role involves coordinating cross-departmental teams and advocating a client-first mindset, which has been instrumental in achieving project objectives. I thrive in dynamic environments and am always open to new challenges that allow me to leverage my skills in stakeholder communication and resource management.
Experience
Work history, roles, and key accomplishments
Senior Project Manager
Ipsos Interactive Services
May 2025 - Present (2 months)
Ensured the management of market research projects through online methodologies, adhering to company standards. Coordinated project implementation, including programming, data processing, and field coordination, to achieve project objectives optimally.
Project Manager
Ipsos Interactive Services
Jan 2022 - Present (3 years 6 months)
Delivered market research projects by successfully managing project scope, time, budget, and quality throughout the project lifecycle. Coordinated cross-departmental teams of 3-4 people, ensuring compliance with project specifications.
Tier Two Specialist
CGS Romania
Oct 2020 - Present (4 years 9 months)
Provided support for Level 1 Customer Representatives, ensuring company policy and procedure application for challenging cases. Managed escalations to higher tiers of support and collaborated with Tier 3 to resolve complex issues.
Customer Service Representative
CGS Romania
Jul 2019 - Present (6 years)
Managed incoming calls and customer service inquiries, identifying and assessing customer needs to achieve satisfaction. Effectively handled 80 calls daily and collaborated with higher departments to facilitate support and client satisfaction.
Customer Service Representative
CGS Romania
Jul 2018 - Present (7 years)
Served as the client's primary point of contact with the company. Managed incoming calls and customer service inquiries, identifying and assessing customer needs to achieve satisfaction.
Education
Degrees, certifications, and relevant coursework
UTUniversity of Transylvania
Bachelor of Arts - BA, English Language and Literature/Letters
Studied English Language and Literature/Letters at the University of Transylvania. Gained a comprehensive understanding of literary analysis, linguistic theories, and cultural contexts.
Availability
Location
RomaniaAuthorized to work in
Job categories
Interested in hiring Maria?
You can contact Maria and 90k+ other talented remote workers on Himalayas.
Message MariaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
