Eunice Njenga
@eunicenjenga
Energetic customer service professional with strong sales support skills.
KenyaWhat I'm looking for
I am an energetic and client-focused professional with a solid foundation in customer service and sales support. Currently, I manage client interactions and support sales operations, ensuring that every customer feels valued and understood. My experience includes handling both inbound and outbound communications, where I strive to resolve issues promptly while maintaining brand standards.
In addition to my hands-on experience, I am pursuing a Diploma in Law to enhance my competencies in documentation, compliance, and strategic thinking. This academic pursuit complements my practical skills in persuasive communication and issue resolution, allowing me to contribute effectively to any team. I am eager to bring my interpersonal skills and marketing awareness to a dynamic advertising or customer-focused company.
Experience
Work history, roles, and key accomplishments
Customer Care & Sales Support
Dura Poa Company
Handled inbound and outbound client communications with professionalism and empathy. Supported sales promotions by clearly explaining services and offers to customers.
Cyber Attendant
Trellborg Cyber
Feb 2025 - Present (4 months)
Delivered digital services including printing, scanning, and online assistance. Maintained professional and courteous interaction with diverse clients.
Cashier
Dura Poa Company
Managed high-volume cash and digital transactions with accuracy. Educated customers on ongoing promotions and service options.
Education
Degrees, certifications, and relevant coursework
Kenya School of Law
Diploma, Law
Currently pursuing a Diploma in Law at the Kenya School of Law, focusing on legal research, report writing, client communication, and confidentiality. Gained expertise in structured documentation and procedural detail.
Valentines School of Cake
Certificate, Baking
Completed a Certificate in Baking at Valentines School of Cake, where hands-on customer service and product presentation skills were developed.
ICS College
Certificate, Computer Packages
Obtained a Certificate in Computer Packages from ICS College, becoming proficient in Microsoft Word, Excel, PowerPoint, and typing.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
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