Looking for a job

Marcus Lazzari

@marcuslazzari

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I am a telecommunications professional based in Brazil. I have Brazilian and Italian citizenship.

Brazil

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What I'm looking for

● Extensive experience in project management, acting strategically in team leadership, planning and execution, from scope definition to final delivery, within established deadlines and budget.

● Experience in managing the areas of Network Operation Center (NOC), Infrastructure, Operations, Technical Support and Telephony, including monitoring of indicators and cost analysis.

● Expertise in planning and monitoring network, infrastructure and telecommunications projects, always seeking meet customer demands, whether internal or external, and ensuring adherence to the scope and budget.

● Competence in implementing quality control processes, developing improvement action plans, seeking operational efficiency.

● Communication skills, establishing strong relationships with project stakeholders, including customers, end users and team members.

● Ability to provide regular updates on project progress, efficiently troubleshoot issues, and ensuring stakeholder satisfaction.

● Experience in monitoring indicators, targets and strategic KPIs, as well as monitoring the budget (CAPEX and OPEX), with a focus on proposing and implementing organizational improvements.

● Knowledge of agile and traditional project management methodologies.

Experience

Network Operations Manager

Mhnet Telecom

Apr 2022 - Jun 2023 (1 year 2 months)

● Manage the Network Operation Center (NOC) area, leading a team of 15 employees.
● Monitor, through automated tools, the backbone and network infrastructure of the Points of Presence (PoPs) of the company, passing through Rio Grande do Sul, Santa Catarina, Paraná, São Paulo and Mato Grosso do Sul.
● Serve the B2B customer portfolio (Corporate, Government and ISPs).

Management Team Management Operations Service Delivery Telecom Networking

Technology Manager

Renovare Telecom

Nov 2019 - Mar 2022 (2 years 4 months)

- Responsible for managing the areas of NOC (Network Operations Center), IT infrastructure and operation, N1 and N2 technical support, telephony (residential and corporate), development, systems analysis and data analysis, leading a team of 30 employees.
- Implementation and development of indicators, processes and metrics of the area (KPI's), being presented in dashboards for the Board.

Telecommunications IT Project Delivery Project Management Technology Networking

Network Operations Manager

F Telecom Group

Oct 2018 - Oct 2019 (1 year)

Manage the Network Operation Center (NOC) – Telecom & IT areas of FTTH Network Projects (Fiber-to-the-home), Infrastructure and Network Documentation, leading around 25 employees.
Develop and implement projects for the corporate customer support area (B2B).
Document and manage optical network projects (backbone, distribution and access).

Telecommunications Team Management Networking TCP IP Network IT Management Infrastructure

Project Architecture Manager

Vogel Telecom

Oct 2016 - Jun 2017 (8 months)

Establish guidelines, standards and best architectural practices to be followed in projects, ensuring the consistency and integrity of technological solutions.
Identify and mitigate risks related to the project's architecture, performing impact analyzes and proposing solutions alternatives to guarantee the stability and success of the project.
Provide technical guidance to the product development

Telecommunications Project Management Network Protocols Service Delivery Team Management Networking

General Manager

CertelNET

Aug 2007 - Feb 2016 (8 years 6 months)

Responsible for the technical and commercial management of the company, being the Engineer responsible to ANATEL (National Telecommunications Agency), leading a team of up to 35 employees.
Elaboration of commercial policies, alternative sales channels and model of operation, with definition of commercial goals for sales of Internet access and fixed telephony services.

Telecommunications Internet Commercial Strategy Project Management Team Management Leadership B2B Sales

College professor

UNIVATES

Aug 2009 - Jan 2016 (6 years 5 months)

- Lecturer for Higher Technology courses in Computer Networks and Computer Engineering.
Disciplines taught: Data Communication, Long Distance Networks, Wireless Networks, Special Topics in Computing, Multidisciplinary Work.

Education Computer Networking TCP IP Network Computer Science