Marco Gruppo

Collaborates with the Sales team on opportunities related to the Content Supply Chain and Customer Journey Management, handling technical aspects of the sales cycle including qualification, solution presentation, RFx responses, demos, and solution architecture design.

Designed data ecosystem architecture (On-Premise/Cloud, Hybrid) for enterprise customers transitioning to data-driven operations.

Performed pre-sales activities supporting customers in achieving successful targets in Big Data, Digital Transformation, and Data Governance projects.

Led pre-sales initiatives for Big Data, Digital Transformation, and Data Governance projects, performing technical qualification, explaining product architecture, responding to RFI/RFP, and executing demos and Proofs of Concept.

Provided technical expertise during sales phases including prospecting, qualification, requirements analysis, sizing, presentations, product positioning, demos, RFI/RFP responses, and Proofs of Concept.

Supported the Sales team on pre/post sales activities including qualifying opportunities, creating custom demos, writing technical documentation, and supporting customers during product adoption.

Provided Tier 1 technical support to Italian customers and Tier 2 support across Europe.

Administered z/OS and z/Linux systems.

Administered z/OS and z/Linux systems.

Administered OS/390 systems.

Certification in Agentic AI from Johns Hopkins Whiting School of Engineering, completed in 2026.

Coursework in Salesforce Platform from Trailhead by Salesforce, completed in 2025.

Coursework in Business Value Selling from Adobe System, completed in 2024.

Coursework in Storytelling from Scuola Holden, completed in 2024.

Certification in Product Management Studio from UC Berkeley Executive Education, completed in 2023.

Certification in SQL (Basic) from HackerRank, completed in 2020.

Certification in SQL (Intermediate) from HackerRank, completed in 2020.

Coursework in Programming in Python from CFP Vigorelli, completed in 2020.

Coursework in Challenger Sales Methodology from Teradata, completed in 2019.

Certification in Leveraging Unstructured Data with Cloud Dataproc on Google Cloud Platform from Coursera, completed in 2018.

Certification in Google Cloud Platform Big Data and Machine Learning Fundamentals from Coursera, completed in 2018.

Certification in Serverless Data Analysis with Google BigQuery and Cloud Dataflow from Coursera, completed in 2018.

Certification in Architecting with Google Cloud Platform Specialization from Coursera, completed in 2018.

Grade: 104/110

Master of Arts in Modern Literature from Università Degli Studi di Pavia, completed in 2008 with a grade of 104/110.

High School Diploma in Electronics from ITIS Giorgi in Milan.

Coursework in Object-Oriented Programming in Java from CFP Vigorelli, completed in 2016.

Coursework in Pre-Sales Management from MIP - Politecnico di Milano, completed in 2011.

Coursework in Solution Selling from Soleil, completed in 2008.

Coursework in Advanced Negotiation Skills from Istud, completed in 2008.

Coursework in Public Speaking from Istud, completed in 2008.

Coursework in Problem Solving and Decision Making from Percorsi, completed in 2006.