In my current Office Administrator role in Bogotá, I support U.S.-based client operations across administration, human resources, billing, and compliance. I coordinate onboarding, documentation, and training, while managing invoices, payments, and operational records.
At Cloud Kitchens, I led LATAM billing operations across concurrent projects, supporting accurate invoicing, contract compliance, reconciliations, and monthly financial reporting. Earlier, I supported U.S. healthcare and insurance operations by handling patient and provider inquiries, maintaining accurate documentation, and resolving issues within regulated processes.
