At YES Bank Ltd., I handled KYC documentation, account opening requests, and client queries while serving as the primary contact for high-value client portfolios. My work contributed to a 20% increase in sales.
Previously, at ICICI Bank Ltd., I onboarded business clients, cross-sold banking products, and assessed creditworthiness through financial and credit analysis. At Aegis Customer Support Services Pvt. Ltd., I tracked and reported organizational performance and helped streamline daily workflows.
