Ritesh Kandpal

I am a dedicated customer service and banking professional with over four years of experience managing portfolios, resolving customer issues, and driving revenue through cross-selling financial products. I have worked across retail and priority banking roles and most recently in KYC analysis for onboarding marketplace sellers.

I have managed 500+ client portfolios, supported HNI relationships, and handled cash and transaction services (NEFT, RTGS, DD, FD/RD) while ensuring KYC/AML compliance. I routinely coordinated with product teams, prepared reports, and contributed to branch revenue and service-excellence goals.

I bring strong client communication, due-diligence, and relationship-building skills, coupled with experience preparing suspicious activity reports and conducting periodic client reviews. I am motivated to leverage my customer-centric approach and compliance experience to contribute to an organization that values growth and service quality.