Ram Ahir
@ramahir
Dedicated banking professional with strong client relationship skills.
What I'm looking for
I am a dedicated banking professional with over 5.8 years of experience in building strong client relationships and delivering tailored solutions. Currently, I serve as a Deputy Manager at DCB Bank, where I focus on the acquisition of current and savings accounts while upselling various bank products. My role involves maintaining healthy business relations with high-net-worth clients and ensuring quality processing and customer service levels.
Previously, I worked at IndusInd Bank and HDFC Bank, where I honed my skills in handling customer queries, cross-selling banking products, and ensuring compliance with AML policies. My accomplishments include being a top performer at DCB Bank and receiving appreciation from HDFC Bank for exemplary performance in life insurance. I am committed to nurturing client relationships and driving business growth through effective solutions.
Experience
Work history, roles, and key accomplishments
Deputy Manager
DCB Bank Ltd
Jun 2022 - Present (3 years 1 month)
Acquired current and savings accounts, upselling various bank products like Term Deposits, LCs, BGs, and Remittances. Maintained healthy business relations with high-net-worth clients, ensuring quality processing and customer service levels.
Associate Manager
IndusInd Bank
Oct 2020 - Jun 2022 (1 year 8 months)
Handled customer credit card and banking queries, providing end-to-end resolution. Cross-sold loans on credit cards, EMIs, and health insurance, while maintaining AHT during calls.
Relationship Manager
HDFC Bank
Feb 2019 - Oct 2020 (1 year 8 months)
Dealt with HNI customers, handling their queries and complaints while providing suitable solutions. Responsible for increasing customer liability, onboarding new customers, and monitoring customer accounts.
Education
Degrees, certifications, and relevant coursework
K.P.B. Hinduja College of Commerce
HSC
Completed Higher Secondary Certificate (HSC) studies. Focused on a broad curriculum to prepare for further collegiate education.
K.P.B. Hinduja College of Commerce
Bachelor of Commerce, Commerce
Completed a Bachelor of Commerce degree, focusing on core business and financial principles. Gained foundational knowledge in accounting, economics, and business management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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