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Manuela Obando

@manuelaobando

Customer service professional with over a decade of experience.

United States
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What I'm looking for

I am looking for a role that values creativity and customer satisfaction, where I can continue to grow and make a positive impact.

I am a creative and compassionate customer service professional with over a decade of experience in various roles. My journey has taken me from managing retail operations to providing compassionate care as a home health aide. I pride myself on my ability to handle customer complaints and requests with a cool head and a warm smile, ensuring that every interaction leaves a positive impression.

Currently, I work as a waitress at The Hollywood Donut Shop, where I craft custom donuts and unforgettable breakfasts that keep customers coming back. My previous experience as an assistant store manager at Ricky’s NYC allowed me to lead retail operations, train staff, and create a fun and productive environment that boosted both sales and morale. I have also honed my editing skills with Digital Image, where I managed image editing and file uploads, ensuring quality and fast turnaround.

Experience

Work history, roles, and key accomplishments

VY

Yacht Safety & Detailing

Virgin Yacht

Feb 2017 - Aug 2019 (2 years 6 months)

Trained and supervised new crew members, ensuring yachts were spotless and safe. Impressed high-end clientele with meticulous detailing and safety protocols.

TP

Home Health Aide

The Palace

Feb 2012 - Jan 2018 (5 years 11 months)

Provided compassionate bedside care and daily support, assisting with personal hygiene, vitals signs monitoring, and medication management. Built trust and strong relationships with patients and families.

Education

Degrees, certifications, and relevant coursework

Manuela hasn't added their education

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Tech stack

Software and tools used professionally

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Manuela Obando - Waitress - The Hollywood Donut Shop | Himalayas