Manuela Obando
@manuelaobando
Customer service professional with over a decade of experience.
What I'm looking for
I am a creative and compassionate customer service professional with over a decade of experience in various roles. My journey has taken me from managing retail operations to providing compassionate care as a home health aide. I pride myself on my ability to handle customer complaints and requests with a cool head and a warm smile, ensuring that every interaction leaves a positive impression.
Currently, I work as a waitress at The Hollywood Donut Shop, where I craft custom donuts and unforgettable breakfasts that keep customers coming back. My previous experience as an assistant store manager at Ricky’s NYC allowed me to lead retail operations, train staff, and create a fun and productive environment that boosted both sales and morale. I have also honed my editing skills with Digital Image, where I managed image editing and file uploads, ensuring quality and fast turnaround.
Experience
Work history, roles, and key accomplishments
Waitress
The Hollywood Donut Shop
Apr 2023 - Present (2 years 4 months)
Crafted custom donuts and unforgettable breakfasts that kept customers coming back. Handled orders, complaints, and last-minute requests with a cool head and warm smile.
Editor
Digital Image
Mar 2023 - Mar 2024 (1 year)
Edited custom images for tags and collars using GIMP and Adobe tools. Managed file uploads via FileZilla, ensuring quality and fast turnaround.
Yacht Safety & Detailing
Virgin Yacht
Feb 2017 - Aug 2019 (2 years 6 months)
Trained and supervised new crew members, ensuring yachts were spotless and safe. Impressed high-end clientele with meticulous detailing and safety protocols.
Home Health Aide
The Palace
Feb 2012 - Jan 2018 (5 years 11 months)
Provided compassionate bedside care and daily support, assisting with personal hygiene, vitals signs monitoring, and medication management. Built trust and strong relationships with patients and families.
Assistant Store Manager
Ricky's NYC
Feb 2014 - Jun 2017 (3 years 4 months)
Led retail operations, including training, merchandising, banking, and scheduling. Handled escalated customer issues with professionalism and poise.
Education
Degrees, certifications, and relevant coursework
Manuela hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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