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manu bhan

@manubhan

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A seasoned communication, change, and engagement leader with 15 years of experience.

United Arab Emirates

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I am an award-winning stakeholder engagement, project/change management, and communication practitioner with a professional career spanning over 15 years.

I have had the privilege of working in both agency and in-house environments across MENA and Asia, supporting and heading multiple projects/teams/client interactions across various sectors - oil & gas, public sector, banking & finance, retail, technology, real estate, and big pharma.

I have a proven track record of building strong relationships with senior leaders and project teams to support them in achieving their strategic projects and goals.

In addition to gaining hands-on experience, I have a post-graduate degree in journalism and management.

I have also pursued relevant accreditations and training to enhance my skills:

A Public Leadership Credential (PLC) in designing, measuring, and leading policy change from Harvard Kennedy School (HKS).
Green belt in Lean Six Sigma and Project Management Practitioner (PMP) training from Leadership Acceleration for Business (LAB).
Certified Change Management Professional (CCMP) designation training from the Association of Change Management Professionals (ACMP).

My ability to think strategically, translate business objectives into compelling actions, and foster a culture of engagement will enable me to drive positive results for innovation and growth.

Experience

Group principal lead – Communication and change management

Mubadala Investment Company

Feb 2023 - Feb 2024 (1 year)

• Formulate and implement Group-level operating policies, systems, and procedures for employee engagement, internal communication, and change management.
• Change lead for all organizational transformation initiatives (cultural, operational, workforce, HR, and digital).
• Create and implement a content management operating module across the Group and operating companies for compelling stories.

Stakeholder Engagement Quantitative And Qualitative Data Analysis Project Management Organizational Change Management People Management Business Management Business Transformation Transformation Consulting Digital Transformation Content Development Content Strategy Content Planning Stakeholder Analysis Stakeholder Management Learning Strategy Learning Development Risk Mitigation Crisis Communications News Reporting

Senior Consultant and People+Purpose Director

Hill & Knowlton Strategies

Jul 2019 - Feb 2023 (3 years 7 months)

• Agency's integrated communication (PR, social, IC, and IR ) delivery head for ADNOC Distribution's AED 2.5 million yearly retainer.
• Employee engagement, internal communications, and change management practice lead.
• Responsible for providing operational and strategic support to clients in the energy, retail, and aviation sectors for communicating with and engaging employees.

Employee Engagement Internal Communications Change Management Client Interaction Strategic Support Energy Sector Retail Sector Aviation Sector

Senior Engagement & Internal Communications Manager

Weber Shandwick

May 2018 - Jul 2019 (1 year 2 months)

• Employee engagement and communication delivery manager responsible for post-merger adoption of ONE FAB culture and integrated ERP system.
• Acted as the ERP system change and communication lead for multiple functions.
• Coached and supported managers and supervisors throughout the employee engagement process to successfully onboard their teams onto the integrated ERP system.

ERP Systems Employee Engagement Internal Communications Change Management Coaching Stakeholder Engagement Risk Identification Adoption Strategies

Senior Manager, Internal Communications & Employee Engagement

Edelman

Jul 2016 - Apr 2018 (1 year 9 months)

• Led the India business for the internal communication and employee engagement practice.
• Conceptualized and delivered integrated communication for change management, leadership communication, employer branding, EVP, talent branding, and internal to external social media outreach.
• Developed digital content and supervised the delivery team.

Internal Communications Employee Engagement Change Management Leadership Communication Employer Branding EVP Talent Branding Social Media Outreach Digital Content Development Team Supervision

Assistant Manager, Group Internal Communications

Infosys

May 2015 - Jul 2016 (1 year 2 months)

• Executed group-wide strategic internal communication for the Business Process Outsourcing (BPO) unit.
• Partnered with the marketing and human resources to formulate their communication strategies.
• Envisioned group-wide employee engagement campaigns for stakeholders and executives.

Strategic Communications Internal Communications Business Process Outsourcing Marketing Partnership HR Partnership Employee Engagement Campaigns

Junior Executive, Corporate Affairs

Standard Chartered

Nov 2008 - Oct 2010 (1 year 11 months)

• Responsible for in-house communication, branding, and e-media.
• Developed and reviewed plans with the HR department for employee engagement initiatives.

Corporate Communications Branding E media HR Collaboration Employee Engagement Initiatives

Junior Client Servicing Executive

Inspire Advertising

May 2008 - Nov 2008 (6 months)

• Worked with the design team to deliver projects for the client.

Client Servicing Project Delivery Design Collaboration

Freelance Journalist

Times of India

Aug 2006 - Jun 2007 (10 months)

• Authored articles on lifestyle, current trends, and human-interest stories for the Pune edition.

Journalism Article Writing Lifestyle Reporting Trend Analysis Human interest Stories

Internal Communications Advisor

AtkinsRéalis

• Managed all communication initiatives for WS Atkins, India.
• Identified marketing, public relations, and promotional opportunities for WS Atkins, India.

Communication Management Marketing Public Relations Promotional Strategies