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@monalitomar
Experienced technical writer specializing in API and software documentation with 9+ years' experience.
I am an experienced technical writer with over nine years of expertise creating high-quality documentation for complex software systems, APIs, and user interfaces. I translate technical concepts into clear, concise, and user-friendly content, including SRS, user stories, user manuals, training materials, and online help.
I have hands-on experience with API documentation using Postman and Swagger, single-sourcing techniques, and authoring tools such as Adobe RoboHelp. I collaborate closely with developers, SMEs, QA, and product teams within Agile and Waterfall SDLCs to ensure documentation accuracy and usability.
Throughout my career I have produced developer guides, release notes, KB articles, and structured documentation for healthcare, airline revenue accounting, and industrial automation products. I am committed to continuous improvement, maintaining documentation for software upgrades, and enhancing user experience through clear, accessible, and standards-compliant content.
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Work history, roles, and key accomplishments
Umedex Inc
Dec 2023 - Present (1 year 11 months)
Create SRS, user stories, API documentation and developer guides for a Healthcare Management System; collaborate with SMEs, developers, and QA in Agile ceremonies to ensure accurate, user-friendly documentation.
Novatech Software Ltd
Mar 2023 - Dec 2023 (9 months)
Authored concept and solution guides, KB articles and release notes for TopTeam requirements management software; performed technical reviews and supported SEO content for the company website.
Accelya Solutions Ltd.
Oct 2018 - Feb 2023 (4 years 4 months)
Developed and maintained technical documentation, user manuals, installation guides and training materials for airline revenue accounting products Revera and Rapid; updated docs for software upgrades and collaborated with SMEs.
Larsen & Toubro
Jan 2016 - Aug 2018 (2 years 7 months)
Prepared test cases, algorithms, QAP plans, user manuals and CHM help files for L&T Batch Controller, TAS, and SCADA projects; performed functional testing and created training and release documentation.
Degrees, certifications, and relevant coursework
Bachelor of Engineering, Electronics and Telecommunication
Bachelor of Engineering in Electronics and Telecommunication awarded by Rashtrasant Tukadoji Maharaj Nagpur University in 2013.
Diploma, Soft Skills and Personal Development
Grade: 85.7%
Diploma in Soft Skills and Personal Development from Kavikulaguru Kalidas Sanskrit Vishwavidyalaya, Ramtek, completed in 2010 with 85.7%.
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