Manisha Shekhawat

I am a dedicated professional with a strong background in business analysis and customer care, complemented by my technical skills in cybersecurity. My journey began with a Bachelor of Technology in Information Technology, followed by a Post Graduation Diploma from CDAC Thiruvananthapuram, where I graduated with an impressive 85%. My academic achievements laid a solid foundation for my career, allowing me to excel in various roles.

During my tenure as a Senior Customer Care Professional at American Express, I honed my skills in client relations and problem-solving. My experience as a Subject Matter Expert at Teleperformance further enhanced my ability to lead teams and provide exceptional service. Additionally, my role as a Business Analyst at Code Namaste Private Limited allowed me to leverage my analytical skills to drive business growth through market trend analysis and innovative strategies.

Beyond my professional experience, I have actively engaged in extracurricular activities, including publishing a research paper on Brain-Computer Interface and being featured in DNA Newspaper for my blog “Colors of Monsoon.” I am passionate about utilizing my skills to contribute to impactful projects and drive success in a dynamic work environment.