Open to opportunities

Ellie Sylvester

@elliesylvester

Message

HR and administrative front-desk professional supporting talent, onboarding, and compliant employee records.

United States

Message

What I'm looking for

I’m looking for an administrative or HR support role where I can strengthen onboarding, talent communication, and compliance accuracy—using my organization and HR systems skills to help teams and employees succeed.

I’m a Talent & Culture front-desk administrative professional who enjoys being the first point of contact—bringing clarity, responsiveness, and trust to every interaction. I communicate hiring and learning updates, manage job listings, and keep teams aligned through organized, timely support.

In my current role, I maintain confidential employee records across digital and physical formats and support onboarding with updated New Employee Orientation materials. I also handle scheduling and monitoring for pre-employment screenings, including drug tests and background checks, while ensuring data integrity for HR audit and verification needs.

I bring a detail-driven mindset to compliance work—supporting HR audits and verifications related to compensation, job architecture, background checks, and related documentation. I use systems like PeopleSoft and Workday, plus Excel, to update and distribute information accurately for employees and management.

Before moving fully into HR administration, I supported learners as an Academic Coach/Certified Tutor and served as an office and customer-facing team member. Whether creating study supports or coordinating events and training logistics, I focus on practical outcomes, strong organization, and helping people succeed.

Experience

Work history, roles, and key accomplishments

Current

STEM Fair Volunteer

Current

Northeast Wisconsin Technical College

Jan 2026 - Present (4 months)

Led a hands-on STEM activity for children during the NWTC STEM Fair. Engaged attendees through age-appropriate explanations and supported visitor check-in and engagement.

STEM Education Age Appropriate Instruction event support Communication

Current

Front Desk Office Assistant

Current

Northeast Wisconsin Technical College

Oct 2022 - Present (3 years 7 months)

Served as first point of contact for internal and external stakeholders, directing inquiries and sharing recruitment and learning updates. Managed job listings, maintained confidential employee records, supported HR audits/verifications, and coordinated onboarding and pre-employment screenings.

Stakeholder Management Recruitment support Onboarding coordination Pre employment Screening Peoplesoft Workday Excel

Current

Hostess/Server

Current

Village Grille

Jun 2017 - Present (8 years 11 months)

Provided front-of-house service by listening to guest needs, communicating rules and guidelines, and making quick decisions in a fast-paced environment. Delegated responsibilities for smooth operations and strengthened customer service and phone communication skills.

Customer Service Fast Paced Environment Team Coordination Decision Making Under Pressure Service standards

Academic Coach (Level 1)

St. Norbert College

Sep 2017 - May 2021 (3 years 8 months)

Produced study materials and created schoolwork calendars to help students stay on schedule and build organizational skills. Monitored academic progress, delivered support aligned to tutor certification requirements, and reported updates to a supervisor.

Academic Tutoring Organizational Skills Progress Monitoring Scheduling Student Support Level 1 Tutor Certification

Reading Coach (Webster Elementary)

Webster Elementary School

Sep 2019 - Mar 2020 (6 months)

Provided educational support to individual students to improve reading skills, including alphabet recognition, sight word identification, and reading comprehension. Maintained consistent student support by working directly with learners on targeted literacy areas.

Alphabet Recognition Sight Word Development Reading Comprehension Progress Support

Reading Coach (Susie C. Altmayer)

Susie C. Altmayer Elementary

Sep 2019 - Mar 2020 (6 months)

Collaborated with the lead teacher to assess student abilities, support vocabulary and pronunciation development, and monitor progress. Worked with students needing additional direction and reinforcement during reading sessions.

Vocabulary Support Reading Intervention Progress Monitoring Collaboration With Teachers

Humanities Department Office Assistant

St. Norbert College

Aug 2019 - Mar 2020 (7 months)

Acted as a point of contact for faculty, students, and staff, providing up-to-date department requirements and information. Designed promotional materials, maintained office supplies and records, and tracked student information in Excel while handling calls and referrals.

Administrative Support Promotional Materials Research Database Navigation Scheduling coordination

Green Bay Literacy Volunteer

Green Bay Literacy

Sep 2015 - Sep 2016 (1 year)

Assisted students with academics by reading books and providing support during literacy sessions. Supervised students while parents attended class and helped maintain a productive learning environment.

Academic Support Student supervision Communication With Families Learning Engagement

Office Assistant (MDA)

Muscular Dystrophy Association

Jan 2015 - Sep 2015 (8 months)

Filed, organized, and maintained office records accurately while supporting donation outreach. Called businesses for donations and updated information in Excel to help maintain data readiness.

Office Administration Records Management Outreach Excel Data Updates Fundraising Support Spreadsheet Management