Thanduxolo Canon Shongwe

Managed daily operations of a family-owned poultry farm, ensuring the health of chickens and quality of crops. Handled client requests and complaints, coordinated orders, and maintained records of stock.

Oversaw daily operations across multiple departments, ensuring guest bookings were coordinated and quality standards for food and service were met. Handled patron issues efficiently.

Managed operations across multiple lodges, coordinating activities in housekeeping, maintenance, and food service while resolving guest complaints and ensuring quality standards.

Coordinated activities between dining areas and kitchen staff, managed guest dissatisfaction, and ensured adherence to quality standards for food and service.

Streamlined processes for housekeeping and kitchen teams, handled reservations, and ensured food and service quality met standards while overseeing inventory audits.

Coordinated transportation and scheduling for artists, organized travel plans, and managed client agreements efficiently.

Supervised reception personnel and concierge operations, ensuring seamless execution of VIP bookings and guest services.

Managed guest arrival and departure processes, handled inquiries, and coordinated logistics for tours and rental vehicles.

Processed guest check-ins and check-outs during nighttime hours, ensuring diverse guest needs were met.

Managed nocturnal guest check-ins and check-outs, facilitating evening transitions and assisting guests with requests.

Completed training in Hotel, Motel, and Restaurant Management. Unfortunately, did not complete the second final year as the college was not credited by the Department of Higher Education.

Achieved Grade 12 certification, completing secondary education.