Mandy Philpot

Managed daily office operations for a private practice, overseeing front desk staff and procedures. Supported patient scheduling, handled inquiries, maintained records, and processed billing.

Managed pediatric office operations including front desk workflow, patient scheduling, and insurance verification. Documented patient vitals, lab tests, and vaccines.

Supervised front office staff, managed payroll and scheduling for 11 employees, and coordinated front office operations. Handled patient inquiries and checked patients in and out.

Coordinated daily operations for campus services at Wilson College, scheduling staff assignments and monitoring office procedures. Compiled employee records and addressed inquiries.

Coordinated nursing staff schedules and monitored working hours to ensure coverage and compliance. Managed resident records and answered calls.

Checked in and out patients, reached out to uninsured patients to assist with applications, and facilitated referrals to specialists. Guided patients through appointments and care instructions.

Supervised front office staff, managed billing and coding tasks, and coordinated referrals. Managed patient check-in and check-out and scheduled appointments.

Supported residents in daily activities, fostering independence and social interaction. Led group games, crafts, and social programs.

Associate of Arts in Healthcare Administration from the University of Phoenix, completed in 2015.

Certificate in Medical Billing and Coding from Thompson Institute, completed in 2005.

High school diploma or GED from Greencastle Antrim School District, completed in 1997.