Mandy P

I am a detail-oriented Lead Posting Representative with 15+ years in healthcare revenue cycle and quality assurance, specializing in accurate payment posting and HIPAA-compliant processes.

I lead a team of 16, overseeing training, daily balancing, and performance for posting operations. I have implemented electronic remittance advice (ERA) processing, automated workflows, and managed high volumes of EOBs to improve efficiency and reduce errors.

I have supported 30+ medical practices using NextGen and other EMR/EHR systems, supervised outsourced posting teams, and accessed dozens of insurer portals daily to reconcile payments and resolve discrepancies. I regularly perform audits, generate reports, and collaborate with accounts receivable to close month-end balances.

I bring strong leadership, process-improvement focus, and attention to detail to every role, and I am committed to mentoring staff, maintaining compliance, and optimizing posting and billing workflows to drive timely reimbursement and operational accuracy.