Rachel Scutt

I am a detail-oriented healthcare revenue cycle professional with over four years of experience in cash posting, reconciliation, and revenue operations. I combine strong analytical skills with practical knowledge of payer portals, EOB analysis, and ICD-10 terminology to ensure accurate, timely payment processing.

As a Payment Posting Representative II and Team Lead at Trinity Health, I trained new hires, served as a Super-User for specialized work queues, and acted as a resource and role model within the cash posting department. I prioritize accuracy and use critical thinking to identify inconsistent or incorrect payment activity.

Previously, as an Office Manager and Front Office Coordinator in primary care practices, I managed HR functions, employee records, onboarding, accounts receivable, claims appeals, and front-desk operations for multi-person teams. I led workflow improvements, supported performance management, and helped the office achieve PCMH accreditation.

I am committed to collaborative cross-department work that strengthens revenue strategies, implements best practices, and supports sustainable financial growth. I seek roles where I can lead teams, improve operational efficiency, and deliver measurable financial and service improvements.