Open to opportunities

Man Chen

@manchen

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Senior client manager driving growth through data-driven strategies and partnerships.

China

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What I'm looking for

I'm seeking a senior client- or project-focused role where I can drive revenue growth through data-led strategies, lead cross-functional teams, expand global affiliate programs (especially US market), and build long-term client partnerships in a collaborative company.

I am a Senior Client Manager with 5+ years of experience driving business growth through data-driven strategies and high-value negotiations. I excel at identifying client needs, building long-term partnerships, and leading cross-functional teams to deliver measurable results.

I have maintained top-tier global clients including Disney, Marriott Hotels, Booking.com, and Expedia, achieving an average annual revenue growth of 15%+. I prioritize clear communication and tailored strategies to sustain and expand client relationships.

In my most recent role I led affiliate marketing and data analytics initiatives across EU, UK, and US markets, tripling monthly revenue for priority clients and optimizing platforms to boost operational efficiency by 40%. I also managed global affiliate networks, conducted market research, and reported growth forecasts to senior leadership.

I hold a PRINCE2 Practitioner certification and a Google Data Analytics Professional Certificate, and I am proficient in SQL, Tableau, Google Analytics, Salesforce, ClickUp, Jira, and Trello. I bring a pragmatic, results-oriented approach and fluency in English and Chinese to multicultural teams.

Experience

Work history, roles, and key accomplishments

Affiliate Marketing & Analytics Lead

Digital Mojito / Vanta

Feb 2024 - Jun 2025 (1 year 4 months)

Managed a global affiliate network across EU, UK and US, tripling monthly revenue for priority clients and revamping legacy systems to boost platform efficiency by 40%. Monitored daily performance metrics, mitigated fraud, and reported market trends and growth forecasts to the CEO.

Affiliate Marketing Data Analysis Market Research Fraud Detection Performance Monitoring Reporting

Project Manager

Pengyue Technology Development Co., Ltd.

Aug 2021 - Jan 2024 (2 years 5 months)

Served as primary client contact managing five cross-functional teams, achieving 98% client satisfaction and increasing renewal rates to 90% through needs analysis and budget negotiations. Developed and executed project plans covering procurement, budgeting, and cost management to maximize resource efficiency.

Project Management Budget Negotiations Procurement Cost Management PRINCE2 Cross Functional Team Management

Senior Client Manager

Sliide

Nov 2020 - Aug 2021 (9 months)

Oversaw weekly reporting, data analysis, and strategic planning for client management, onboarding a key client who became a major revenue driver. Led cross-departmental collaboration to streamline client service processes and improve satisfaction and renewal rates.

Client Management Reporting Data Analysis Onboarding Strategic Planning Cross Functional Collaboration CRM Stakeholder Management

Senior Client Manager

Quidco

Jul 2018 - Nov 2020 (2 years 4 months)

Managed 20+ global travel clients including Booking.com and Expedia, delivering 15% YoY revenue growth and securing three strategic partnerships that contributed 30% of annual revenue. Trained and led a five-member client management team, raising client satisfaction to 4.8/5.

Client Management Negotiation Revenue Strategic Partnerships Team Leadership Training Data Analysis Travel Industry

Affiliate Manager

The Affiliate People (TAP)

Feb 2017 - Jun 2018 (1 year 4 months)

Managed affiliate partnerships and campaign performance across clients, optimizing acquisition channels and delivering regular performance reports. Coordinated with partners to improve campaign ROI and maintain client relationships.

Affiliate Marketing Campaign Management Partner Relations Performance Analysis Reporting Client Communication

Marketing Assistant

Big Ideas Machine

Jun 2016 - Nov 2016 (5 months)

Supported marketing campaign execution and content production, assisting with reporting and client communications to drive campaign delivery. Maintained marketing materials and contributed to campaign performance analysis.

Marketing Content Creation Reporting Social Media Google Workspace

Junior Researcher

Principal Search

Nov 2015 - Jun 2016 (7 months)

Conducted research and candidate sourcing to support recruitment projects and produced reports for senior consultants to inform hiring decisions. Maintained candidate databases and coordinated stakeholder communications.

Research Candidate Sourcing Data Analysis Reporting

Education

Degrees, certifications, and relevant coursework

University of Warwick

Master's in Programme and Project Management, Programme and Project Management

Completed a Master's program in Programme and Project Management at the University of Warwick, focusing on project delivery, governance, and stakeholder management.