Divya Jain

Led improvement of B2B/B2C retail platforms across web and mobile. Developed pricing strategy and predictive models for refurbished electronics, increasing buyback order volumes by 200% within three months.

Responsible for database management, overseeing data processing workflows and architecture. Designed brand health surveys and market audits for major FMGC brands.

Digitized and streamlined the Grievance Management Process, leading to increased productivity and a public satisfaction rate of over 80%. Designed the application and database structure for Grievance Management.

Led six Agile teams in the end-to-end development of critical software applications, enhancing operational efficiency. Managed multi-country collaboration with clients across Singapore, UK, and Hong Kong, streamlining communication across four time zones.

Directed the development of innovative web and mobile applications, leveraging SaaS and cloud-based architectures to streamline real-time data workflows. Oversaw campaign analytics using predictive algorithms and surveys to forecast voting patterns.

Managed a cross-functional team of over 200 professionals, maintaining brand image and communication over all digital platforms. Led the party to become the 'World's most talked about' political party in digital media in February 2015.

Completed a specialized program focusing on advanced project management methodologies and practices. Gained expertise in leading complex projects and optimizing team performance.

Achieved PSM II certification, demonstrating advanced understanding and application of Scrum principles. Enhanced skills in facilitating complex Scrum teams and addressing organizational impediments.

Obtained PSM I certification, validating foundational knowledge of Scrum and its application in project management. Developed proficiency in guiding teams through Scrum events and roles.

Studied a comprehensive curriculum covering computer science, statistics, and mathematics. Developed strong analytical and problem-solving skills essential for data-driven roles.