At Solar Square Energy Pvt Ltd, I handled 100+ customer interactions daily through voice and chat, resolving issues and supporting customers with amount, tax, and GST questions.
I used CRM tools to track interactions, handled escalations, and coordinated with internal teams. I also maintained high CSAT and reduced repeat queries.
At Gebbs Medical Billing Pvt Ltd, I handled medical billing queries and supported customers with billing discrepancies and account-related issues.
At Ascent Business Solutions, I provided customer support through chat and voice, handled queries, and worked toward timely resolution and customer satisfaction.
