Mallory M
@mallorym
I lead global leadership development delivery, learning operations, and client service across international markets.
United KingdomWhat I'm looking for
I am a learning and development consultant and experienced facilitator with a background in global inclusion and building high-performing teams. I specialise in creating opportunities and strategies for individuals, teams, leaders, and HR professionals to promote a globally inclusive workplace. For example, I curate a curriculum of learning content that is both segmented and bespoke for each team I work with, based on thorough needs analysis and the organisation's goals. My entire career has been built upon a pattern of building relationships across diverse stakeholder groups, finding the pain points and the gaps that others may not have noticed, and moving forward with a growth mindset.
Experience
Work history, roles, and key accomplishments
Director of Global Client Service (L&D)
RW3 CultureWizard
Apr 2024 - Jun 2026 (2 years 2 months)
Led global learning delivery across EMEA, APAC and the Americas, ensuring end-to-end execution of enterprise leadership development programmes. Managed enterprise client relationships and commercial delivery including budgeting, vendor negotiation, and resource allocation.
Director of Global Client Service
RW3 CultureWizard
Apr 2024 - Jun 2026 (2 years 2 months)
Led global learning delivery across EMEA, APAC and the Americas, ensuring end-to-end execution of enterprise leadership development programmes. Managed enterprise client relationships and commercial delivery including budgeting, vendor negotiation, and resource allocation.
Manager of Learning Operations
RW3 CultureWizard
Feb 2020 - Jun 2023 (3 years 4 months)
Managed global learning operations for programmes across international audiences, ensuring consistent delivery across regions and formats. Led learning needs analysis, stakeholder consultation, and programme delivery governance.
Associate Manager, Marketing Operations
Penguin Random House
Jun 2015 - Oct 2019 (4 years 4 months)
Supported organisational change and inclusion initiatives through facilitation and employee learning sessions. Managed departmental budgets and delivered cost efficiencies, reducing expenditure by 40%.
Production Associate, Operations
Penguin Random House
Sep 2011 - Jun 2015 (3 years 9 months)
Supported operational continuity during organisational merger activity, ensuring process alignment across teams. Managed end-to-end project scheduling, ensuring timelines, quality standards and delivery efficiency were maintained.
Human Resources Coordinator
Ipreo LLC
Sep 2009 - Sep 2011 (2 years)
Operated within a regulated global financial services environment supporting early careers recruitment and structured learning programmes. Coordinated employee learning events and engagement initiatives to support talent development.
Education
Degrees, certifications, and relevant coursework
London School of Economics and Political Science
Executive Certificate, Chinese Language & Culture of Business
Executive Certificate Programme in Chinese Language & Culture of Business, focusing on Business Mandarin and Intercultural Communications & Business.
LTL Language School
Language Study, Mandarin
Language study in Mandarin at LTL Language School in Beijing, China.
Tenri Cultural Centre
Language Study, Japanese
Language study in Japanese at Tenri Cultural Centre in New York, USA.
University of California, Irvine
Bachelor's Degree, Literary Journalism
Bachelor's Degree in Literary Journalism from the University of California, Irvine.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Salary expectations
Social media
Job categories
Skills
Interested in hiring Mallory?
You can contact Mallory and 90k+ other talented remote workers on Himalayas.
Message MalloryGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
