Gemma Peace
@gemmapeace
Strategic People & Culture leader aligning DEI and engagement to drive high-performance teams.
United KingdomWhat I'm looking for
I’m a Strategic People & Culture Leader with over 15 years of experience across complex, international, and multicultural environments. I align operational strategy with human-centric leadership to strengthen organisational culture, DEI, and staff engagement, supported by an MA in Psychology and an MA in Intercultural Business Communication.
In my current role as Field Operations Manager, I lead engagement and operational strategy for 700+ dispersed staff across multiple national accounts, fostering an inclusive culture aligned to corporate DEI values. Previously, as a Resource Manager, I managed workforce planning, recruitment, and employee relations for national programmes—implementing performance management frameworks, serving as a key point of contact for grievances, and using data analysis to guide talent development and engagement. Across my background—from deputy management through event and campaign leadership—I’ve built high-performing, multicultural teams through inclusive hiring, cross-functional communication, and stakeholder engagement.
Experience
Work history, roles, and key accomplishments
Field Operations Manager
REL Field Marketing
Jan 2025 - Present (1 year 6 months)
Lead engagement and operational strategy for 700+ dispersed staff across multiple national accounts, fostering an inclusive culture aligned to corporate DEI values. Direct resource planning and talent deployment while strengthening cross-functional communication to improve staff wellbeing and engagement.
Resource Manager
REL Field Marketing
Jan 2022 - Jan 2025 (3 years)
Managed workforce planning, recruitment, and employee relations for national programmes, aligning HR capabilities with national business goals. Implemented performance management frameworks, provided employee relations support, and used data analysis to inform talent development and engagement strategies.
Event Manager
Blue Square Marketing
Jan 2013 - Jan 2022 (9 years)
Directed nationwide promotional campaigns and brand activations, building and leading high-performing multicultural teams. Managed complex relationships with clients and internal stakeholders while emphasizing inclusive hiring practices and consistent service delivery.
Event Manager
Staffroom Agency
Jan 2013 - Jan 2022 (9 years)
Directed nationwide promotional campaigns and brand activations, building and leading high-performing multicultural teams. Managed complex relationships with clients and internal stakeholders while emphasizing inclusive hiring practices and consistent service delivery.
Event Manager
N2O Limited
Jan 2013 - Jan 2022 (9 years)
Directed nationwide promotional campaigns and brand activations, building and leading high-performing multicultural teams. Managed complex relationships with clients and internal stakeholders while emphasizing inclusive hiring practices and consistent service delivery.
Product Specialist
Lavazza
Jan 2018 - Jan 2021 (3 years)
Executed in-store engagement programs for Nike campaigns using intercultural communication to connect with diverse consumer bases and drive brand culture. Delivered engagement strategy through on-the-ground activation and customer-facing interaction.
Deputy Manager
Carphone Warehouse
Jan 2008 - Jan 2012 (4 years)
Supervised store operations with a focus on recruitment, talent development, coaching, and building a customer-centric service culture. Supported leadership on day-to-day performance and team development activities.
Resettlement Passport Officer
Local Solutions
Jan 2018 - Present (8 years 6 months)
Designed and delivered support programmes for vulnerable young adults focused on independence and social inclusion. Built inclusive programme delivery grounded in human-centred and DEI principles.
Education
Degrees, certifications, and relevant coursework
University of Glasgow
Master of Arts, Psychology
Completed a Master of Arts in Psychology at the University of Glasgow.
University of Central Lancashire
Master of Arts, Intercultural Business Communication
Completed a Master of Arts in Intercultural Business Communication at the University of Central Lancashire.
University of Liverpool
Bachelor of Arts, Modern History & Politics
Completed a Bachelor of Arts in Modern History & Politics at the University of Liverpool.
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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